Unlatched physical (blue) buttons on AYRE don't action the tile correctly. (SB-4922)
Call activity causes gradual performance degradation in ARIA/AYRE. (SB-4963)
Clicking/tapping on a speaker that has an idle VPW on it causes the VPW to be made on the handset when it should be made on the speaker. (SB-4984)
Answerback group call allowed to be attempted to be added to conference when bulk adding multiple calls on hold. (SB-4987)
Tapping on a speaker in ARIA Touch/AYRE when the temporary volume is open actions the tile when it shouldn't. (SB-4989)
Tapping on the unlatched area of a speaker in ARIA Hoot latches the microphone open for ARDs that are not already connected. (SB-4990)
Tap/click and hold on an unlatched speaker channel does not action the tile until tap/click is released. (SB-4991)
Able to action an unlatched speaker tile when in group talk programming mode in ARIA Touch/AYRE. (SB-4992)
Able to open the ARIA Touch/AYRE temporary volume control on a speaker tile whilst in group talk programming mode. (SB-4994)
The physical blue button on AYRE does not select/deselect speaker channels when in group talk programming mode. (SB-4995)
The AYRE blue buttons can be used to make calls whilst in Group Talk Programming mode. (SB-5002)
If an ARD on a speaker channel is ended while a user is holding down PTT, PTT stays active and cannot be clicked again to activate the ARD. (SB-5008)
Tapping on the speaker icon of an unlatched ARD speaker channel on ARIA Touch / AYRE dials the call when it should only open the temp volume control. (SB-5009)
The enable debug logging button can open and close the confirmation dialog with one click. (SB-4671)
The intercom dashboard is missing info about locked group calls. (SB-4696)
Dragging tiles with a mouse in ARIA Touch are limited to the tileotron area. (SB-4770)
Intercom dashboard mic icon is not displayed as disabled after talking on a mixing group and then receiving a standard group until tapping on the screen. (SB-4787)
ARIA Click body scrollbar is not stylised correctly. (SB-4809)
A Javascript error can occur when a swipe attempt is registered on ARIA Touch or AYRE. (SB-4801)
ARIA Click is not hiding 2nd line labels that are identical to 1st line labels for keys that are dual line. (SB-2839)
Menu close button is redundant and highlight is misaligned. (SB-2870)
ARIA Click and ARIA Hoot clear field icon sits on top of ellipsis button when logging in with Active Directory. (SB-2878)
Telephone appearances can be shown as inactive if the first line for that appearance is not configured on a key. (SB-2925)
The text label for a key in single line mode in ARIA Click can wrap around into the keys below. (SB-2930)
Dragging a Voice Service appearance tile to a handset tile can say "Line already in use". (SB-3086)
Voice Services displaying dial number in the "Edit Line" dialog when set to dual mode. (SB-3293)
The ARIA Click volume slider does not represent the correct volume after undocking and re-docking. (SB-3357)
VPW 'Conference' label not appearing on the conference appearance when the VPW is added. (SB-3397)
Tall tiles rendered as short tiles when cloned for dragging. (SB-3448)
Health status is shown as bad when recording configuration status is partially configured, or badly configured. (SB-3472)
Speaker muting and speaker volume levels look different when changing speaker pages when they should not and are not. (SB-3483)
Audio settings dialog available when session not connected in ARIA Touch. (SB-3486)
Potential mismatch between soft client selected speaker page and saved device profile configuration in iCMS. (SB-3491)
When logging on to Aria Click with an iDUCX device, where the user is already seated on an iD808 device, the disconnect and connect tones are played to the user and the session breaks after a short while. (SB-3522)
Gateway configuration is not refreshed on a session reset. (SB-3527)
Soft client gets stuck at "loading data" when connecting to iD808 v3.620 or iCB v1.500.3.0. (SB-3545)
On navigating to ARIA Click / Touch for the first time the user might be unable to get a microphone connected. (F0038983)
When logging on using a Ayre device the touch screen keyboard does not have a ? (question mark) key. (F0038995)
Popped out panels in ARIA Click have missing padding at bottom of window. (F0039000)
Changing the default PBX appearance of a user whilst the user is seated at ARIA deskstation causes the ARIA window title to change to "undefined". (F0039011)
When undocked, the conference panel in ARIA Click, does not change to show session status when not connected. (F0039015)
Copy from call log to personal directory can request to add a new directory entry with labels that are too long. (F0039017)
The spacebar key on the AYRE virtual keyboard always puts spaces at the end of the text box instead of where the cursor is positioned. (F0039023)
ARIA desktop notifications enabled preference not remembered between invocations of the application. (F0039025)
Master volume in ARIA Touch does not get remembered between invocations of the application. (F0039028)
The selected handset is not remembered between invocations of the application. (F0039029)
Two ARIA users trying to log in at the same time may result in one user getting "An unexpected error occurred" message after choosing to seat at a CloudBase Collection - also requires iCMS v3.940.2.0. (F0038866)
iD924 device needs several attempts to synchronise via the backup Communications server when the primary Communications server is offline - also requires iCMS v3.940.2.0. (F0038896)
Chromium can stop responding during log-out when network is unavailable. (F0038918)
AYRE should not allow the user to download logs from the Connection Lost dialog. (F0038911)
Columns on the Health Status dialog on login page and application page are misaligned on the latest version of Chrome. (F0038910)
All text in ARIA Click is selectable when it should not be. (F0038899)
ARIA Touch is not backwards compatible with older iCB software or older iD808 software. (F0038898)
Intercom appearance tile is grey when moving from a handset to speaker channel. (F0038894)
In ARIA Click, a speaker channel with the microphone latched open will be muted if the mouse cursor is moved over then out of the speaker channel label. (F0038891)
In ARIA Touch, cannot signal an MRD that is on handset 2. (F0038890)
Intercom audio device does not appear in ARIA Click if session controller is iD808 version 3.600.3.0 or lower, or iCB version 1.500.3.0 or lower. (F0038843)
When you press and hold certain keys in ARIA Touch for more than one second, they stay highlighted in orange. (F0036718)
Dialling a single digit fails and line remains seized until browser is closed. (F0038564)
In ARIA Click, attempting to make a call from the call log by clicking the action button for a call log entry will make two calls. (F0038649)
Two "Uncaught Type errors" seen in Chrome browser console. (F0036797)
The animated debugging icon sometimes doesn`t flash when debugging is enabled on the Chrome ARIA Touch session. (F0036778)
If a user has an intercom appearance tile configured but the intercom appearance isn't valid because the user does not have an intercom dial number set intercom appearance keys/tiles/speakers are hidden. (F0036767)
ARIA login page can hang while showing the message "Verifying the credentials" after clicking Login. (F0038135)
When doing a directory search, if the searched name includes an underscore, no matches are found. (F0038431)
Automatic child window resize does not function correctly in ARIA Click. (F0038467)
In Chrome version 80 or higher, if a user ends their ARIA session without logging out their preferences and layout settings are not saved. (F0038434)
In Chrome version 80 or higher, if a user ends their ARIA session without logging out the iDUCX is not unseated. (F0038433)
The preferences dialog does not always fit onto the fixed height display of ARIA Touch. (F0038320)
With a detached call log panel in ARIA Click, if the user tries to delete an entry, the confirm dialog is shown on the main browser window which may be hidden. (F0038055)
With a detached call log panel in ARIA Click, if the panel height and number of entries results in the scroll bar being displayed, whenever a new entry is added to the call log the call log panel shrinks in width. (F0038056)
TypeError seen in browser console after the remote session disconnected. (F0038018)
Try to reset after integration server is down not handled gracefully. (F0037980)
Install log has the wrong value for the OS when installing iWS on Windows Server 2016. Instead of identifying Windows Server 2016 the log identifies the OS as 2008. (F0038061)
Once installed, if you open the SoftClient release notes and click on the ARIA Touch link in the release notice, it opens a browser to ARIA not ARIA Touch. (F0038074)
If the SoftClient fails to get the iGS security token from iCMS, the user is always redirected to the login page. (F0038085)
Log out behaviour still isn't safe when the same user signs in to ARIA using two different browsers - also requires iCMS version 3.750.1.0. (F0038086)
When changing the SIP port to 5062 the iGS continues to send SIP invites to 5060 - also requires iGS version 1.200.3.0. (F0036302)
"Uncaught Syntax Error: Unexpected end of JSON input" seen in Chrome browser console the first time a user logs in to ARIA. (F0036800)
In ARIA Touch on hold calls are not being displayed on call activity tiles after a reset of the remote session. (F0037445)
ARIA doesn't work when the "Allow UDP SIP Signalling" option is unchecked on the iCS - also requires iCMS version 3.731.1.0. (F0037467)
The first time a user logs in to ARIA Click the key page shows "Loading Data" and doesn't clear. (F0037534)
If a user tries to log in to ARIA when certain configuration is missing they see the following error message: "An unexpected error occurred". (F0037585)
ARIA Touch will sometimes fail to load the unpinned tiles when switching from a virtual page to a standard page. (F0037660)
In ARIA Click the move list is not in order when you have an intercom call on either handset. (F0036721)
In ARIA Touch, the error dialog box stays up on the screen when you sync the iDUCX that's associated with the user. (F0036780)
Mic activity shown for an appearance on a speaker channel when the call for that appearance is active on a handest. (F0036900)
When a user with a long user name makes an intercom call to a user on ARIA Click then the ARIA Click user loses some of their intercom icons off the right-hand side. (F0037069)
The ringing icon does not animate when receiving a SbRTP ARD call. It animates for all other incoming calls including DMVS ARD. (F0037285)
In ARIA Touch, when a SbRTP ARD is on a speaker channel and not in a call, the Speaker Icon is shown as being in monitor mode (white triangle) and not dimmed. (F0037286)
When a SbRTP MRD is on a Aria (Touch or Click) Speaker key and someone in the Call Region speaks, audio is heard but there is no red activity indicator (F0037337)
In ARIA Touch the VAD indicator for a speaker channel does not show voice activity when the user is talking on that speaker channel. (F0037350)
A DTMF tone can be left stuck on, if the window focus is lost while a key is being pressed. This applies to both a virtual key on the dialpad or a physical key on the PC keyboard. (F0037466)
When a call that is on a speaker is assigned to a handset or the intercom audio device, the mute all speaker icon is stuck in its green state. (F0037474)
When intercom privacy is enabled in Aria Click the tooltip says "Intercom privacy disabled (click to toggle)” instead of enabled. (F0037475)
In ARIA, can't free-dial an intercom call after seizing an intercom appearance on the intercom audio device. (F0036654)
The busy-elsewhere icon and pin icon overlap on a call activity tile when the tile is showing a busy-elsewhere call. (F0036729)
In ARIA Touch, putting a call on-hold while viewing a virtual page does not show the call on a call activity tile on a normal page. (F0036828)
In ARIA Click, use the dial pad to search for a group call and dial the group call from the search results. Search is now broken until the user logs out and back in again. (F0036901)
In ARIA Touch, the Intercom icon appears upside down when the intercom appearance is on a speaker channel on the right-hand side of the tile layout. (F0037041)
When you log into the ARIA it never displays page for intercom appearances and instead just shows "loading data". (F0036663)
Issue with ARIA Touch when answering an alerting shared call appearance. (F0036691)
In the call forwarding dialog, if Enter is pressed when the address text box is selected the session logs out. (F0036702)
When answering an alerting call using the "green ringing handset icon" in ARIA Touch it answers whatever is on first call activity tile instead of the alerting call. (F0036730)
Session can fail to connect if the primary comms server is offline and the secondary comms server handles the seat request. (F0036748)
Version 2.xxx Issues and Faults